DTDC Packers and Movers Terms & Conditions

Welcome to DTDC Packers and Movers in Gurgaon. Please read these Terms & Conditions carefully before using our services. By accessing or using our services, you agree to be bound by the following terms:

Services Offered

We provide professional packing and moving services for both individuals and businesses. Our services include but are not limited to:

  • Domestic packing and moving
  • Commercial packing and moving
  • Vehicle transportation
  • Loading and unloading
  • Storage and warehousing services

Booking and Payments

  • Booking is subject to availability, and all services are confirmed upon receipt of payment.
  • Payments must be made in advance or as per the agreed payment terms.
  • The final price of services may vary depending on the distance, volume, and nature of goods.

Liability

  • We take every precaution to ensure that your goods are handled with care; however, we are not responsible for damage or loss of items due to natural disasters, strikes, or circumstances beyond our control.
  • It is the responsibility of the customer to ensure valuable or fragile items are packed and marked properly.

Delays and Cancellations

  • While we strive to adhere to the delivery schedule, delays may occur due to unforeseen circumstances, such as traffic, weather, or logistical issues.
  • Cancellations must be communicated at least 24 hours before the scheduled move to avoid cancellation charges.

Insurance

  • We recommend purchasing insurance for high-value goods to ensure coverage during the moving process.
  • Insurance is available upon request, and additional charges may apply.

Customer’s Responsibilities

  • The customer must ensure that all items to be moved are packed properly and ready for transport on the scheduled date.
  • The customer should provide accurate details about the items being moved, including dimensions, weight, and any special requirements.

Prohibited Items

We do not move hazardous materials, perishable goods, or illegal substances. A list of prohibited items includes:

  • Flammable materials
  • Explosives
  • Live animals
  • Drugs and alcohol

Confidentiality

We are committed to maintaining the privacy and confidentiality of our customers’ information. Your personal data will not be shared with any third party without your consent, except as required by law.

Dispute Resolution

In case of any disputes, both parties agree to attempt an amicable resolution. If a resolution cannot be reached, the dispute will be settled in the competent courts of Gurgaon, Haryana.

Amendments

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. All updates will be posted on this page.

Contact Us

For any inquiries or concerns, please contact us at: