Privacy Policy for DTDC Packers and Movers

At DTDC Packers and Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of information:

  • Personal Information: When you book our services, we may ask for personal details such as your name, contact information, address, and payment details.
  • Service Details: Information related to the services you request, such as the items you want to move, the dates and locations of the move, and any special instructions.
  • Payment Information: Payment details such as credit card information, billing address, and transaction history.
  • Technical Data: Information about your device and usage, including IP address, browser type, and access times when you visit our website.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your bookings, provide quotes, and fulfill your moving requirements.
  • To Communicate: To contact you about your booking, notify you of updates, and respond to inquiries or complaints.
  • To Improve Our Services: To enhance our services, resolve issues, and improve customer experience.
  • For Payment Processing: To process payments securely and handle billing issues.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We respect your privacy and will not share your personal data except in the following situations:

  • With Service Providers: We may share your information with trusted third parties, such as payment processors, to complete transactions or provide services. These service providers are obligated to keep your information confidential and use it only for the purposes of providing services to us.
  • Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or when necessary to protect our rights, safety, or property.

Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

  • Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
  • Opt-Out: You can opt out of receiving promotional communications by contacting us or using the opt-out mechanism provided in our communications.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and analyze trends. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

IWe may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: